Privacy Policy
Privacy Policy
Last Updated: 20.08.2024
Welcome to Best Western Plus Hotel & Residence Istanbul Sefaköy. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our hotel or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, email address, phone number.
- Reservation Details: Booking dates, room preferences, payment information.
- Identification Information: Passport details, ID numbers (required by local law).
- Usage Data: Information about how you use our services, including your interactions with our website.
- Special Requests: Any specific requests or preferences related to your stay.
2. How We Use Your Information
We use your personal information for the following purposes:
- Reservation and Booking Management: To process and manage your reservations, payments, and stay preferences.
- Personalization: To enhance your experience by tailoring services to your preferences.
- Communication: To communicate with you about your reservation, respond to inquiries, and provide customer support.
- Legal Obligations: To comply with local laws and regulations, including reporting to government authorities as required.
- Security: To ensure the safety and security of our guests, staff, and property.
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors that assist in providing our services, such as payment processors and IT service providers.
- Legal Authorities: When required by law or to protect the safety of our guests, staff, or property.
- Best Western International: For brand management and loyalty program purposes.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure technologies and following best practices in data protection.
5. Your Rights
You have the right to:
- Access: Request access to your personal information.
- Correction: Request corrections to any inaccurate information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Objection: Object to the processing of your personal data for specific purposes.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Best Western Plus Hotel & Residence Istanbul Sefaköy
Kartaltepe, Malazgirt Cd. No:7, 34295 Küçükçekmece/İstanbul
Email: info@bwplusistanbul.com
Phone: 0212 400 07 00